- Speak softly.
- Show up early.
- Think several steps ahead.
- Refrain from frequent praise.
- Don’t tell others everything about yourself.
- Don’t complain.
- Defend an underdog or a maverick.
- Use few words.
- Speak last.
- Speak slowly.
- Be reliable.
- Avoid fads.
- Be creative.
- Emphasize ethics.
- Avoid vulgarity.
- Go out of your way to be thoughtful.
- Remember names.
- Listen carefully to others.
- Read good books and listen to good music.
- Neither impose nor hide your religion.
- Be courageous.
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